Tag Archives: TRUTH

Fishbait.

lee_broom

“Oliver was a thinker. He was a man of few biases, He was seldom tempted to prove anything to himself or others; his tool for learning was the tool of discovery. And, if he heard or read or even thought something that did not logically conclude from preceding statements his brain would stop dead in its tracks.

‘What?’ he’d say to himself, ‘that can’t be right’ and without even having to test the idea his brain would present an instant YouTube of information whizzing before his inner vision on mega-fast-forward and satisfied, he’d then move on to the next thing, unless of course his discovery was important enough to stop for a moment and commit to the three by five Wexford memo pad in his shirt pocket.  

Oliver’s thinking skills appeared almost immediately. he spoke before he walked. began his career in sales and customer service in the seventies and was a very fast learner. Today his listening and reasoning skills serve him well in his work; Oliver is a very successful Customer Service Representative. His careful attention to listening well and for asking the right discovery questions has provided him with a great income and an excellent reputation among his peers. But one day he was surprised with something for which he had no answer. He had listened carefully. He found an opening and asked a few YES questions and then made a suggestion to the client whose spontaneous reply  was ‘Why?’.

Oliver squirmed and fidgeted, he hemmed and he hawed and as he struggled for to regain control of his faculties he discovered that he was talking to himself.”

From Leadership: A Love Story. By Lee Broom.

 

Talking to ourselves can sometimes be an impediment to success; it can also be an excellent tool for success. But never should it be a part of our conversation with a prospect. And never, ever will a successful CSR ask a prospect or a client “Why” about anything.

The same heed must be taken when the person on the other end of the line asks “Why”. Oliver, realized later than he could have easily segued into responses explaining “How”, “What”, even “Who”, “Where” or “When”.

We like to think that today we are more sophisticated than the Olivers of decades past with our iPads and smart phones but the real tools are the ones we carry between our ears. We may have a slightly larger vocabulary to accommodate our electronic toys but the way we talk with others and the respect that is necessary for our daily transactions is as old as language itself.

Unless you’re going fishing and really do need a can of worms, Listen, Investigate and Learn.

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Truly

Lee_Broom

True leaders do not seek leadership; they are discovered, often after their time.
True leaders are not compliant, they are true to their own ethics.
True leaders recognize, accept and attempt to share Love.
True leaders do not seek to prove but to discover Truth.
True leaders do not compete, they encourage.
True leaders allow others to be themselves.
True leaders don’t advise, they listen.
True leaders serve when needed.
True leaders are often despised.
True leaders are curious.
True leaders are us.
True leaders are.
Truth leads.
Truly

From Leadership: A Love Story. By Lee Broom.

More About Leadership

Lee_Broom

Everyone is gifted – but some people never open their package.
Buddha.

True leaders are barely known to their followers. Next after them are the leaders the people know and admire. After them those that they fear; after the those they despise.
Lao-tzu.

I write often about the fact that Leaders tend to think for themselves while Followers mimic the thoughts and behaviors of others. It is true that some are more Leadership prone than others.

Leaders are not motivated by the supposed status of Leadership. That ranking is merely a side effect of the practice of doing one’s own thing. If you Googled the word “Leader” you would not be surprised at the list of names. But Google the word quotations; very revealing.

Okay, so what’s the point? Look at the Buddha quote above and let’s rephrase it. “Everyone is a leader – sometimes we know it; sometimes we don’t”. We all have some level of expertise that has the potential for benefitting society. It isn’t Important that we know what this specialized bit of knowledge is. All that is necessary for the sharing of this information is to be ourselves in the presence of others. If we are prone to isolate, that’s okay. Our social limitations can be our guide. Being there when we are needed is much more important than how long we can endure the event or how often we allow ourselves to become vulnerable. Being there when we are needed requires only one thing: being there.

Thank you for being here.

From Leadership. A Love Story.|
By Lee Broom.

The Journey ~ The Search ~ The Discovery

The journey to superiority reveals no truth.

The search for proof serves only the seeker.

Those who  teach, learn little.

Those who  encourage others to learn have taken steps toward peace, knowledge and self-respect.

Those who seek power over others enslave themselves.

In order to experience love one must love one’s self.

In order to love one’s self one must know self-respect.

In order to respect one’s self one must be willing to serve others with no expectation of reward.

First posted in

http://amorphologyologyism.wordpress.com/2012/02/01/the-journey-the-search-the-discovery/

February 1, 2012 By lbgettings aka Lee Broom